The oat milk is always out around 3pm — could it be restocked earlier?
Every note, every vote, every idea — tracked from the moment it's sent to the moment it's actioned.
Most business improvement ideas start as a frustration — and die before they ever get heard by the right person. Suggestions Box turns that frustration into an idea that actually gets seen.
The oat milk is always out around 3pm — could it be restocked earlier?
The people closest to a business spot the fixes first — the regular who notices the slip, the staff member who knows exactly why the queue stalls at nine. Here's where those ideas currently go to die:
A one-star rating is where frustration goes, not ideas. The business takes the hit in public — and still never learns the specific fix.
No reply, no status, no sign it was even read. People try the comment card once, learn the lesson, and never bother again.
Telling the person at the counter rarely reaches the owner. Telling the owner to their face feels like a complaint — so most people just don't.
Employees spot problems before anyone else — and have the most to lose by putting their name to them. So it stays a hallway conversation.
The whole loop takes under a minute to start, and stays visible the whole way through.
See what's already been raised at a place before writing something new — and add your vote if it matches.
Notes are reviewed for tone before they send, with a constructive rewrite offered — never a flat rejection.
Every note moves through Sent → Seen → Acknowledged → In progress → Actioned — or an honest "not planned."
One reply from the business notifies every customer who voted for it, not just whoever wrote it first.
One note, tracked one way — but what it actually does depends on which of the three you are.
Hide your name from the business and other customers while replies and votes still work exactly the same.
Tone moderation flags the specific problem phrase and offers a rewrite — never a silent block.
See who else has raised the same thing and back it, so five notes become one clear signal.
Five honest stages, from Sent to Actioned — including a straight "not planned" when that's the truth.
Businesses see recurring themes across weeks, not just whichever note is loudest today.
Each site's notes and votes stay separate, with an easy switcher for businesses with more than one location.
Employee notes route to a distinct internal queue — always anonymous, with safety issues fast-tracked past the vote count.
We're opening early access to a small group of customers, staff, and businesses before the public launch. Tell us where you'd want to use it first.